Down to Earth (a project of Quaker Social Action) The Helpline team can offer free and confidential advice over the phone to people on low incomes and benefits who are struggling with funeral costs. One-to-one support is only provided where the funeral has not yet happened, but the website provides information for everyone on funeral costs and practicalities after a death WEBSITE LINK Email: [email protected] Helpline Telephone: 020 8983 5055