The Helpline team can offer free and confidential advice over the phone to people on low incomes and benefits who are struggling with funeral costs. One-to-one support is only provided where the funeral has not yet happened, but the website provides information for everyone on funeral costs and practicalities after a death


Email: [email protected]

Helpline Telephone: 020 8983 5055

Please note:

They have a number of resources on the website that you may find helpful, covering the following topics and more: 

  • Funeral planning practicalities and ideas 
  • Information specific to funerals during the Coronavirus pandemic 
  • Ways to reduce funeral costs 
  • Ways to raise funds towards funeral costs  


They also have a map of directors who have signed our Fair Funerals pledge promising to be open about all their costs: They recommend getting two or more quotes in order to compare.  

Please note that Down to Earth does not provide grants.