Finding it hard to cope?

It may be helpful to speak to someone. You aren't alone. There's lots of help on hand. Pick up the phone to one of the helplines or go to GriefChat to talk live to a trained counsellor. They're ready to help.

Who to contact

Contact GriefChat to 'Chat' live online anonymously to a trained grief counsellor. Using GriefChat is free of charge and is open Monday-Friday, 9am-9pm (UK time) to grieving or bereaved people. 

Cruse Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. The number is 0808 808 1677​

The Cruse Helpline operates the following hours;

Monday: 9.30am-5pm
Tuesday: 9.30am-8pm
Wednesday: 9.30am-8pm
Thursday: 9.30am-8pm
Friday: 9.30am-5pm
Saturday and Sunday: 10am - 2pm

The NHS has set up an emergency helpline for anyone whose loved one has died in hospital. To speak with a trained nurse call 0800 2600 400. The helpline is open 8am to 8pm daily.

Emergency Services worker, Care worker, Health worker? Call FRONTLINE 116 123 to talk

National Bereavement Partnership provides a support helpline, counselling referral and befriending service for all those suffering from anxiety, grief or mental health issues. The helpline number is 0800 448 0800 and SMS helpline 07860 022814

Samaritans helpline: Phone 116 123 24 hours a day.  Available to talk at any time of the day or night if you are feeling unable to cope with any situation.  Welsh speakers are also available to support you between 7am and 11pm.

Under 19? Call Childline on 0800 11 11 for 24-hour confidential support to children and young people for any reason or cause.

LGBTQ Scotland Helpline: Helpline telephone: 0300 123 2523Open Tuesday & Wednesday between 12 - 9pm, Thursday & Sunday 1-6pm

Barnardo’s free helpline to support Ukrainian families

Barnardo’s has set up the Ukrainian Support Helpline to provide a holistic support service. The helpline is available to anyone fleeing the conflict in Ukraine.

Barnardo’s free helpline (0800 148 8586) is staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine.

The helpline is open Monday – Friday (10:00am – 8:00pm) and Saturday (10:00am – 3:00pm). Callers will be able to get help and advice on a range of topics.

A dedicated email address [email protected] and webpage have also been set up for those assisting with the Ukraine response.