Stand by Me, Hertfordshire The focus is on providing support and information for bereaved families, regardless of when or how they have been bereaved. The services provides a website full of information for children, young people, parents and carers, a telephone helpline for parents and carers and a group programme to help children and young people to understand their grief. WEBSITE LINK 111 Walsworth Road Hitchin SG4 9SP Tel: 07469 255139 Advice line for parents and carers: 07469 255163