The National Bereavement Service (NBS) provides practical guidance free of charge to families going through a bereavement

NBS can help you find a reputable funeral director, provide guidance on who should be notified of the death, assist you with funeral benefit information and help you navigate the legal side of bereavement (probate).

The experienced team at NBS understands how hard it can be to deal with all the practical tasks required when you lose a loved one in the midst of coping with the emotional impact of your loss. They will guide you through the steps you need to take and answer any questions you may have about what to do, signposting you to reputable legal and funeral providers if you need help with the practical aspects of bereavement.

Support from NBS is completely free and available for anyone, anywhere in the UK, via phone, website, live chat or email, with a fully-trained team to offer expert advice and professional support.


Email: [email protected]

Tel: 0800 0246 121 (Mon – Fri 9am– 6pm, Sat 10am – 2pm) 

Address: Office 10, Consett Innovation Centre, Ponds Court Business Park, Genesis Way, Consett DH8 5XP